Technical support engineer

PHYSIBEL is a Belgian software company specialized in the development of thermal modelling tools for facade engineering and is looking forward to strengthening its team with a: Technical support engineer Your tasks: You will be responsible for software training and technical support, guiding our customers towards maximum value of our software solutions:

  • You give (international) trainings: group training, theoretical training, customised training (online and offline).
  • You support customers with technical questions and distil the desired software improvements to the development team.
  • You participate in further developing the software documentation on the online ‘Knowledge Base’ (software applications, tips for use, etc.).
  • You are involved in internal and external research projects and participate actively in new software developments.
Master

Architectural Engineering

Sector

Architecture & Construction

Locatie

East Flanders

Stad

Ghent

Voordelen
  • Job with diverse content, space to dig into matters, and final responsibilities
  • Guidance by experienced colleagues.
  • Possibility to travel abroad for training and fairs.
  • Competitive salary in line with skills and experience, supplemented with extra-legal benefits.
  • Contract for an indefinite period.
  • Possibilities to enrol for continuing education.
Gezocht Profiel
  • Engineering or PhD in Engineering degree with customer-friendly and smooth communication.
  • Very good English and preferably French. Dutch and/or German is an asset.
  • Ability to work independently.
  • Strong analytical skills.
  • Experience in the field of thermal building physics and international standardization is a plus.
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